American Truck Group Complaints and Reviews

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  • Jun 05
  • Shipping
  • Little Rock, Arkansas
  • Tv Shipping
  • 25
  • REVIEW RATING 4/5

This company is the worst trucking company I have ever worked with. I have been shipping things for over 20 years and this was by for the worst ever. They lie about the shipment when the TV was in transit. They will not answer the phone 90% the time. Every time they did talked to me I was told something different. When they delivered the TV they did not do what they were suppose to do by... Read more

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  • May 12
  • Dealers
  • Mesa, Arizona
  • 2009 Peterbilt 387
  • 5
  • 5
  • 147
  • REVIEW RATING 5/5

I got a 2009 Pete, after they took my money for a T600 and when I asked for my down back they said I couldn't get it back because they had already deposited the money. So I had to settle for the 387. I never missed a payment but the truck was in the shop more than it was on the road. The truck had all kinds of issues right from the start which never got fixed. Since they waive the payment for... Read more

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  • May 08
  • Dealers
  • Tecumseh, Kansas
  • Truck
  • 70
  • REVIEW RATING 3/5

They are all a bunch of liars and cheats. I guarantee you will lose all the money you put down and all the repair bills you have to fix. They won't fix nothing. Be sure you will get a phone call every week for there money. When you return your pice of £££%, you get charge for detailing and returned fees. What a fricking outfit. I got one in 13 and broke down coming home to the Midwest. You call... Read more

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  • Mar 19
  • Auto Financing
  • Southaven, Mississippi
  • Refund Policy
  • 264
  • REVIEW RATING 5/5

Why is American Truck group still scamming hard working poor people all under the governing body of these states Mississippi, Georgia, Arizona and the U.S Government when is someone from these states, Mississippi, Georgia, Arizona and or the U.S Government going to put a stop to their unfair and illegal practices, in other words implied covenant of good faith and fair dealing would really apply... Read more

Was this review helpful? 5 0

  • Feb 15
  • Dealers
  • Chicago, Illinois
  • Truck
  • 325
  • REVIEW RATING 5/5

Old Louie runs a well oiled Scam Machine. He pawns off broke down, unserviced auction block junkers to people that are easily suckered and after he nails them for their bs Approval Fee, other NONrefundable fees, an impossible WEEKLY PAYMENT(to insure they can repo you within 8 werks and have another deposit or 3 sitting on your truck before it touches the lot, and such, you will be lucky to make... Read more

Was this review helpful? 9 0

  • Jan 15
  • Dealers
  • Amarillo, Texas
  • Truck
  • 2
  • 2
  • 412
  • REVIEW RATING 5/5

Also bought a truck from them had it less than 90, on my second month and already having engine problems, truck has begun to have power problems, have had to replace the clutch, & oil leaks from oil pan and the front crank seal. I put the money down on a 2010 blue pete, when I got there no one knew where the truck was and had a 2008 red pete. In it's place. They lied and said they had just... Read more

Was this review helpful? 9 0

Same thing happened to me. I paid 8,000 down and the truck broke down a couple weeks latter. They didn't fix my truck and repossessed it. They kept all of my money. I filed with the Better Business Bureau but nothing. Really happen. These people are getting away with taking people money. Something has to be done! Add comment

  • Nov 30, 2014
  • Rentals
  • Aberdeen, Maryland
  • Truck Purchase
  • 1
  • 1
  • 669
  • REVIEW RATING 5/5

I got a 2009 Volvo from ATG last days in May of 2014 I had to send them over 3500 dollars to hold a truck I saw on their site and when I went to go down to Mississippi to pick it up the girl told me it was already sold and said I could get another one just like it so I said ok. I went down there on a two day bus ride and when I get there the truck I was supposed to get was sold again they said... Read more

Was this review helpful? 14 0

  • Nov 25, 2014
  • Dealers
  • Gulfport, Mississippi
  • Contract
  • 348
  • REVIEW RATING 5/5

IF YOU THINK YOU ARE GOING TO BE SUCCESSFULL BY STILLING THE PEOPLES HARD EARNED MONEY YOU ARE WRONG. YOUR BUSINESS American Truck Group deserves to be sewed for stilling thousands of dollars FROM CUSTOMERS AND I AM ONE OF MANY CUSTOMERS THAT YOU STOLLED FROM. COSTUMERS ARE BEING TOLLED ONE WAY BUT THE CONTRACT SAYS TOTALLY DIFFERENT. DO NOT SIGN THE CONTRACT. IF YOU DO THAN YOU DESERVE WHATS... Read more

Was this review helpful? 6 0

  • Jul 12, 2014
  • Auto
  • Truck Sales Clkass 8
  • 6
  • 6
  • 536
  • REVIEW RATING 5/5

This company has a history going back nearly a decade, if you call the Mississippi Attorney General they can tell you they have hundreds of complaints hundreds ! a pattern of fraud and deception and they are pretty ashamed, first even they admit the contract dose little to protect the consumer but boy it protects ATG NTF and all Louis Normands affiliates! see they practice predatory type sales... Read more

Was this review helpful? 12 3

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