American Truck Group Complaints and Reviews

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    • Anything about the company1
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  • 23 hours ago
  • Dealers
  • Raleigh, North Carolina
  • Trucks
  • 5

This company is the biggest rip off and they must be treating these 10-15 truck owners different than the guys that only buy one. They don't honor the warranty,you have to wait in line to get repairs for weeks on end. You have to make a truck payment while the vehicle is in the shop for repairs and they don't even offer any type of compensation. my driver sat in a hotel for almost 2x weeks... Read more

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YOU SHOULD STAY AWAY, YOU WILL GET BURNT, ANY OTHER WAY IS BETTER -- YOU WILL GET BURNT -- YOU HAVE BEEN WARNED Add comment

They don't do nothing that they say.. Please I'm begging you.. Don't deal with these people.. They will Robb you, without a Gun... Add comment

  • Aug 03
  • Dealers
  • Hiram, Georgia
  • Volvo 780
  • 57
  • REVIEW RATING 4/5

I went and picked a 780 Volvo from the Gulfport location May 28th. The truck has had numerous issues out the gate, they act like they are doing everything to help me but they're really not so far I've put more into the truck than I've put down and the truck needs more work, I got the 50/50 maintenance plan which they are changing the rules on a daily basis bottom line is my truck has been in the... Read more

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  • Jun 05
  • Shipping
  • Little Rock, Arkansas
  • Tv Shipping
  • 98
  • REVIEW RATING 4/5

This company is the worst trucking company I have ever worked with. I have been shipping things for over 20 years and this was by for the worst ever. They lie about the shipment when the TV was in transit. They will not answer the phone 90% the time. Every time they did talked to me I was told something different. When they delivered the TV they did not do what they were suppose to do by... Read more

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  • May 12
  • Dealers
  • Mesa, Arizona
  • 2009 Peterbilt 387
  • 5
  • 5
  • 245
  • REVIEW RATING 5/5

I got a 2009 Pete, after they took my money for a T600 and when I asked for my down back they said I couldn't get it back because they had already deposited the money. So I had to settle for the 387. I never missed a payment but the truck was in the shop more than it was on the road. The truck had all kinds of issues right from the start which never got fixed. Since they waive the payment for... Read more

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  • May 08
  • Dealers
  • Tecumseh, Kansas
  • Truck
  • 123
  • REVIEW RATING 4/5

They are all a bunch of liars and cheats. I guarantee you will lose all the money you put down and all the repair bills you have to fix. They won't fix nothing. Be sure you will get a phone call every week for there money. When you return your pice of £££%, you get charge for detailing and returned fees. What a fricking outfit. I got one in 13 and broke down coming home to the Midwest. You call... Read more

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  • Mar 19
  • Auto Financing
  • Southaven, Mississippi
  • Refund Policy
  • 322
  • REVIEW RATING 5/5

Why is American Truck group still scamming hard working poor people all under the governing body of these states Mississippi, Georgia, Arizona and the U.S Government when is someone from these states, Mississippi, Georgia, Arizona and or the U.S Government going to put a stop to their unfair and illegal practices, in other words implied covenant of good faith and fair dealing would really apply... Read more

Was this review helpful? 6 0

  • Feb 15
  • Dealers
  • Chicago, Illinois
  • Truck
  • 374
  • REVIEW RATING 5/5

Old Louie runs a well oiled Scam Machine. He pawns off broke down, unserviced auction block junkers to people that are easily suckered and after he nails them for their bs Approval Fee, other NONrefundable fees, an impossible WEEKLY PAYMENT(to insure they can repo you within 8 werks and have another deposit or 3 sitting on your truck before it touches the lot, and such, you will be lucky to make... Read more

Was this review helpful? 9 0

  • Jan 15
  • Dealers
  • Amarillo, Texas
  • Truck
  • 2
  • 2
  • 443
  • REVIEW RATING 5/5

Also bought a truck from them had it less than 90, on my second month and already having engine problems, truck has begun to have power problems, have had to replace the clutch, & oil leaks from oil pan and the front crank seal. I put the money down on a 2010 blue pete, when I got there no one knew where the truck was and had a 2008 red pete. In it's place. They lied and said they had just... Read more

Was this review helpful? 9 0
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