American Truck GroupComplaints and Reviews

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1.5 Based on 14 reviews
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Was going to get a truck from them. Was told the truck had 35x,xxx miles on it. When I told him I wanted pictures of the truck the mileage jumped to 47x,xxx miles. Asked if it was a flat 5995 down and was then told there was a 1100 "paperwork" fee which included a truck cleaning. When I told them I would clean the truck myself he laughed and said so it yourself the 1100 doesent change. Ripoff Add comment

I worked for American Truck Group and you all are right about them! I have first hand seen the owner laugh about selling an inoperable truck to a customer. If you read your "contract" carefully you will understand that while the truck in under the "contract" you are only renting it! Nothing you pay during that time at the weekly rental rate comes off the price of the truck! Think twice about going to them!! Save yourself time and money and go somewhere else! You will be glad you do!! Also that place is bugged! Cameras and microphones are... Read more

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I purchased a 07 classic the day after New Years 2016 it was the worst buy ever salesman Jason is a liar feed me lies from day 1 said motor was overhauled an a 1 owner truck found out it had 3 owners motor hadn't been worked at all said clutch was replaced that was a lie it came apart on my way bk 2 Shreveport.la didn't make it home they tell me if I can get it bk they would spit cost 2 repair I wouldn't recommend anybody 2 deal with ATG they are a bunch of liars an crooks worst experience ever if u deal with Jason ull regret it dearly Read more

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My name is Kevin. Back in November 2015, on my way home I was hit by another truck driver. He was liable. To make a long story short American Truck Group wanted me to bring the truck to them for them to do the work it needed and deal with the others insurance company. Fine. I have a lease to buy purchase with them and there doing everything possible to screw me from getting my truck back. February 27th I get a call from them saying it's just a rental to me and I'm off the truck it's no longer mine. A few weeks before that they wanted 9800$... Read more

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This place is a joke we almost had our truck paid off in 7 months before we were in an accident that was not our fault.and the American truck group insisted on us bringing our truck down to them in Gulfport mississippi to be fixed we get the truck down to them and they had the truck for 3 weeks and it just mysteriously came up with an oil leak.and they wanted us to come up with half the money for a rebuild not we have our mechanics back home telling us there is no way in *** we would have drove the truck that far with that bad of an oil leak... Read more

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We bought a truck 26 days ago.Went frim florida to gulfport for the purchase.Brought the truck & parked it.Waiting for all the permits to come in.The truck started working on 1/11/2016.Right away it showed a regen.It wouldn't take the regen.Took it to the shop & now it's going to cost 6k to fix.We haven't used it for a week.Not happy with them.Wish we would of looked at the reviews before we went with them. Read more

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ATG is a lying, deceptive, and cheating company. I gave them 8500 dollars for a faulty unit. I spent an addition 1354 dollars in repairs the first two weeks. Things that i asked them to address prior to leaving. On the way home, i started to experience problems. I called and they sent me to a jack leg mechanic who said nothing was wrong with the truck. I paid him 200 dollars. On my first trip i broke down twice. Which I paid to repair. On the way to get my second load the truck shut off and I had to be towed off the lot of the shipper. Oh... Read more

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I worked at this company for 7 months. NEVER get harrassed by Maria Quigley at that place became if you are you WILL lose your job. I was harrassed by this woman for 5 months straight. I gave my manager 4 different occasions to fix this issue and he didn't. I finally had enough and told him if he did not do something about it I would go to the next chain of command to get the issue resolved. Instead of repremanding Maria he FIRED me!!! Very wrong and unfair if you ask me. Read more

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I don't even know where to start!!!! Not only is this company a rip off but Louie Normand treats his employees worse than the customers !! The whole family is always looking for a way to screw people. I'm surprised they haven't been shut down. I know 20/20 did a segment but couldn't get employees to cooperate due to threats made by Louie ....to fire and file suit for slander if ANYONE spoke the truth. Way to go Louie!!! OR should I say "THE LOUIE" I can't wait to see this greedy bunch of trash in prison for the crimes they've committed.... I... Read more

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I would like to get some formation on how I could get a lawyer to represent me in regarding the truck I got into in July. It broke down and its been in the shop in Mesa Arizona now for almost two week. Now, I was looking at the ATG inventory in Phoenix Arizona, my truck that I still have a contract attached to my name in back on inventory. My truck number is A4395..I tried leaving messages American truck Funding in Gulfport with customer Service. No one getting back to me and also left messages for a r in Mesa, Arizona at American Truck Groups... Read more

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