583 views
0 comments

Called and asked about availability and shipping. Was told I would receive them within 8 days free shipping. I placed the order. IT GETS CRAZY FROM HERE!!! The next day AFTER THE ORDER IS SENT, I received a Freight Notice which requires me to be available for 2 days to sign for the shipment or I will be charged for storage and return shipping. Called said they would check into what they could do, "we'll get back to you within 48 hours." Nope. I called back, they need another 48 hours! I said cancel the order and refund me, "NO". THEY DON'T CARE!!! The following is their notice they send you after it is too late. "The Barricade HD Steel Running Boards - Black (09-18 RAM 1500 Crew Cab) that you ordered will be shipping via UPS Freight and you will receive tracking information once it has shipped. You may track your shipment from the UPS Freight website http://www.ups.com/freight once your order ships.

Freight Disclaimer

Receiving Your Shipment:

โ€ขIt is the customer/consigneeโ€™s responsibility to accept delivery of the freight shipment

โ€ขIf UPS Freight is unable to make delivery, the customer is responsible for all storage fees accrued

โ€ขIf you cannot be reached to schedule a delivery, the goods will be returned to AmericanTrucks.com; you will be responsible for all shipping/storage fees incurred

โ€ขDo not refuse your shipment โ€“ a freight shipment may only be refused if it has been deemed a total loss, you will be responsible for any fees accrued by a refused shipment that is deemed repairable".

You Are Screwed!!!! Don't order anything from this outfit!

Reason of review: Order processing issue.

Do You Have Something To Say ?
Write a review

Comments

chat-icon

Please avoid publishing any personal information and promotional content

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment

American Truck Group Reviews

  1. 27 reviews
  2. 6 reviews
  3. 0 reviews
  4. 0 reviews
  5. 3 reviews
American Truck Group reviews